Securus Technologies services over 1.2 million inmates across the United States. Those particular inmates are incredibly lucky. There are only a handful of correctional facility telecommunications companies and this one is clearly the best.
First of all, Securus says all the right things. They have contracts to service over 3450 correctional facilities across the country. These facilities include law enforcement, public safety and corrections agencies. But it is there incredible innovations that really sets them apart.
The company does this by providing incident management, emergency response, information management, public information, biometric analysis, investigation, communication, monitoring products and inmate self-services in order to make our communities safer. That’s a lot of fancy words. Here is an example of what it means.
The company takes the extra step of recording every phone call made by the prison population. These phone calls contain vital information and evidence that is strong enough to secure search warrants. But such a mountain of digital information is very difficult to search by hand. That’s where a new software innovation comes in.
A law enforcement officer simply needs to obtain a recording of a particular individual’s voice. The voice is run through the software. The software then pulls up every single recording that involves that particular voice. It essentially allows law enforcement to find the needle in the haystack whenever they want.
And these types of innovations are all done on top of world-class telecommunications services. Securus is highly rated. The company carries an A+ rating with the Better Business Bureau and is accredited by the same agency. The company invests its profits into a customer service facility that is second to none in the industry.
In the end, the prisoner population and law enforcement are both incredibly pleased with Securus. It is only a matter of time before this company is the undisputed leader in the industry.